Bruechner, Dominik; Renz, Jan; Klingbeil, Mandy
Creating a Framework for User-Centered Development and Improvement of Digital Education Proceedings Article
In: Proceedings of the Sixth (2019) ACM Conference on Learning @ Scale, Association for Computing Machinery, New York, NY, USA, 2019, ISBN: 9781450368049.
Abstract | Links | BibTeX | Schlagwörter: evaluation, HPI Schul-Cloud, learning platform, O, user experience, user research framework, user-centered design
@inproceedings{Bruechner2019,
title = {Creating a Framework for User-Centered Development and Improvement of Digital Education},
author = {Dominik Bruechner and Jan Renz and Mandy Klingbeil},
url = {https://doi.org/10.1145/3330430.3333644},
doi = {10.1145/3330430.3333644},
isbn = {9781450368049},
year = {2019},
date = {2019-06-01},
booktitle = {Proceedings of the Sixth (2019) ACM Conference on Learning @ Scale},
number = {31},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
abstract = {We investigate how the technology acceptance and learning experience of the digital education platform HPI Schul-Cloud (HPI School Cloud) for German secondary school teachers can be improved by proposing a user-centered research and development framework. We highlight the importance of developing digital learning technologies in a user-centered way to take differences in the requirements of educators and students into account. We suggest applying qualitative and quantitative methods to build a solid understanding of a learning platform's users, their needs, requirements, and their context of use. After concept development and idea generation of features and areas of opportunity based on the user research, we emphasize on the application of a multi-attribute utility analysis decision-making framework to prioritize ideas rationally, taking results of user research into account. Afterward, we recommend applying the principle build-learn-iterate to build prototypes in different resolutions while learning from user tests and improving the selected opportunities. Last but not least, we propose an approach for continuous short- and long-term user experience controlling and monitoring, extending existing web- and learning analytics metrics.},
keywords = {evaluation, HPI Schul-Cloud, learning platform, O, user experience, user research framework, user-centered design},
pubstate = {published},
tppubtype = {inproceedings}
}
We investigate how the technology acceptance and learning experience of the digital education platform HPI Schul-Cloud (HPI School Cloud) for German secondary school teachers can be improved by proposing a user-centered research and development framework. We highlight the importance of developing digital learning technologies in a user-centered way to take differences in the requirements of educators and students into account. We suggest applying qualitative and quantitative methods to build a solid understanding of a learning platform's users, their needs, requirements, and their context of use. After concept development and idea generation of features and areas of opportunity based on the user research, we emphasize on the application of a multi-attribute utility analysis decision-making framework to prioritize ideas rationally, taking results of user research into account. Afterward, we recommend applying the principle build-learn-iterate to build prototypes in different resolutions while learning from user tests and improving the selected opportunities. Last but not least, we propose an approach for continuous short- and long-term user experience controlling and monitoring, extending existing web- and learning analytics metrics.